Terms of service

1. Overview

This website is operated by Same Day Packing. Throughout the site, the terms "we", "us", and "our" refer to Same Day Packing. By accessing or using this website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any services.

2. Australian Consumer Law

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). You are entitled to certain guarantees and remedies that cannot be excluded or restricted. These include rights related to faulty or misrepresented goods and services.

To the extent permitted by law, our liability for breach of a guarantee under the ACL is limited to:

• the replacement of the goods or supply of equivalent goods; or
• the payment of the cost of replacing the goods or acquiring equivalent goods.

3. Accuracy, Completeness & Timeliness

We are not responsible if information on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon without consulting more complete sources.

4. Modifications to Products and Prices

Prices and product availability are subject to change at any time without notice. We reserve the right to modify or discontinue any product or service at our sole discretion.

5. Orders and Payment

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in product or pricing information, or stock availability.

All payments must be received in full before goods are dispatched. We are not responsible for delays due to incomplete or failed payments.

6. Shipping & Delivery

Shipping is governed by our Shipping Policy. Delivery times are estimates only. We are not liable for delays once the item has been dispatched. Risk of loss or damage passes to the buyer upon shipment.

7. Returns & Refunds

Returns and refunds are governed by our Return and Refund Policy. We do not provide refunds for change of mind, incorrect selection, or misuse of products.

8. Intellectual Property

All content on this site — including text, images, branding, graphics, logos, and software — is the property of Same Day Packing or its licensors and is protected under copyright and trademark laws. You may not reproduce, distribute, or commercially exploit any content without written permission.

9. Prohibited Uses

You are prohibited from using the site or its content:

• for any unlawful purpose
• to solicit others to perform or participate in unlawful acts
• to infringe upon our intellectual property rights
• to upload or transmit viruses or malicious code
• to spam, phish, or collect personal information of others
• to interfere with or circumvent the security features of the site

Violation of these terms may result in termination of your access and potential legal action.

10. Limitation of Liability

To the maximum extent permitted by law, Same Day Packing shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of this site or products purchased from us.

11. Indemnification

You agree to indemnify, defend and hold harmless Same Day Packing, its employees, agents, and affiliates from any claim or demand, including legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms of Service are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to check this page periodically. Continued use of the website following changes constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to support@samedaypacking.com.au.